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Frequently asked questions
Everything important about guests, albums, Live Sessions, pricing and security. Your question is not here?
For guests
Do our guests need an app?
No. imiji runs in the browser on any phone, tablet and computer. If they like, guests can add imiji to their home screen with two taps, just like an app.
What does imiji cost for guests?
Nothing. The guest account is free and never expires. Only people who create their own albums and need more than the free plan pay.
How do guests get into our album?
With a QR code or a link. Viewing works straight away. To join in, guests sign in with their imiji account. Anyone who would rather not register can join with a magic link sent by email.
Do guests have to register?
Not to watch a Live Session. Uploading needs a free imiji account and album membership. Sign in also works without a password via magic link.
Albums and guest management
Who sees our pictures?
Only invited guests. You can appoint admins, block or remove guests and close access to the album. We never sell data and never show ads.
Can we upload videos too?
Yes. Every package includes 10 minutes of video, and you can add another 60 minutes whenever you need them.
Is imiji only for events?
No. imiji is your shared album for many moments in life: parties, travel, clubs, family. Live Sessions are one of many options every album offers.
Live Sessions
What equipment do we need on site?
A device with a browser and a projector or TV. Connect via HDMI, AirPlay, Chromecast or a smart TV pairing code.
Can we prevent inappropriate pictures from appearing?
Yes. In the moderated livestream a picture only appears after your approval. You can block individuals.
Which variant suits our celebration?
If imiji should run quietly, take the slideshow or active slideshow. If the screen should become part of the programme, the livestream.
Can guests watch from elsewhere?
Yes, via link on any device, wherever they are.
How much data does a Live Session use?
That depends on guests, screens and duration. You see usage live and can top up right away if needed.
What happens to the pictures after the party?
All approved pictures land in your album automatically. Rejected pictures are deleted.
Pricing and packages
What happens when our package expires?
We remind you by email in good time: two weeks and one week before, on the day it expires and twice more afterwards. After it expires you have three weeks to extend your package or download your pictures, as long as your data volume lasts. After that the pictures are deleted.
How do we extend our album?
Simply in the app: a new package or an add-on extends the term again.
Where do we buy a package?
You book packages and extensions directly in the imiji app, in the album you want to extend.
What does the free plan include?
Your own album with 2 GB of storage for 365 days, free of charge. If it suits you, extend your album later in the app.
Security and privacy
Why registration instead of just a QR code?
An open QR code does not protect your pictures, because anyone who passes it on opens the album. With imiji every access ends with a real account: only people who accept an invitation see the pictures, and you can manage, block or remove members.
Is there a sign in without a password?
Yes. Besides registration there is the magic link: guests enter their email address and sign in via the link in the email. This also creates a real account.